Payment Policy

Effective Date: December 31, 2024

At Momentum Hato, we are committed to providing secure and convenient payment methods for your online purchases. This Payment Policy outlines the accepted payment methods, processing procedures, and related terms for transactions made on our website, momentumhato.com.

1. Accepted Payment Methods
We accept the following payment methods for purchases made on our website:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Visa, MasterCard
  • PayPal: Secure online payment method
  • Other payment methods may be added in the future based on customer demand and availability.

2. Payment Processing
All payments are processed securely through our payment gateway provider. By submitting an order, you authorize us to charge the payment method you provide for the total amount of your purchase, including product cost, applicable taxes, and shipping fees. Payments are deducted at the time of order placement, and you will receive an order confirmation once payment has been successfully processed.

3. Currency
All transactions are processed in USD (United States Dollars). If your payment method uses a different currency, your bank or payment provider will handle the conversion. Please note that foreign exchange rates and fees may apply, and we are not responsible for any charges or variations in the currency exchange rate.

4. Security
We prioritize the security of your personal and payment information. Our website uses industry-standard encryption and security protocols to ensure that your data is protected during transactions. However, we recommend that you use secure and updated devices and browsers to complete your purchases.

5. Order Verification
To ensure the security of your transaction, we may conduct a verification process on orders, particularly for high-value purchases or orders flagged for unusual activity. This may include verifying your identity or payment details with your financial institution. We reserve the right to cancel or delay an order if we are unable to verify payment information.

6. Sales Tax
Sales tax will be calculated at checkout based on the shipping address provided. The applicable tax rate will be added to your order total as required by law. If you are exempt from sales tax, please contact us prior to placing an order, and we will assist in verifying your exemption status.

7. Payment Declines
If your payment is declined for any reason (e.g., insufficient funds, incorrect payment details, etc.), we will notify you of the issue. You may attempt to resolve the issue by updating your payment method or providing an alternative payment method. Orders will not be processed or shipped until payment has been successfully completed.

8. Pre-Orders and Backorders
For pre-ordered or backordered items, payment is required at the time of order placement. If the items are delayed or out of stock, we will notify you of the updated shipping time. You will not be charged until the item is ready to be shipped.

9. Refunds
Refunds will be processed to the original payment method used during the purchase. If your order is returned or canceled, you will receive a refund for the full product price, minus any applicable shipping fees or restocking charges. Please refer to our Refund and Returns Policy for more information on how refunds are processed.

10. Billing Information
You agree to provide accurate, current, and complete billing information, including your name, address, phone number, and payment details. We reserve the right to cancel or refuse any order that appears suspicious or is flagged for fraud.

11. Payment Errors
In the event of a payment error or dispute, please contact us immediately at info@momentumhato.com, and we will assist you in resolving the issue.

12. Changes to Payment Policy
We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to make purchases on our website, you accept any changes to this policy.

13. Contact Us
If you have any questions or concerns regarding payment methods, processing, or security, please contact us at:

By purchasing products from Momentum Hato, you agree to the terms outlined in this Payment Policy.